Contact Us

The Office of Finance will be closed on Thursday, December 08, 2022. We will resume regular business hours on Monday, December 12, 2022.

Other Services

(213) 978-1548
Attn: Special Desk Unit

Office of Finance Special Desk Unit
200 North Spring Street, Room 101
Los Angeles, CA 90012

Customer Service Center:
(844) 663-4411

HOURS:
Monday - Friday : 9:00 a.m. to 3:00 p.m.,
 

Tip to Save Time

Update us on any changes to your business by e-mailing a completed and signed Taxpayer Information Form

Tip to Save Money

Renew your BTRC online to avoid long lines and ensure you don't owe extra money for filing late.

When requesting assistance, please prepare to provide your:

Image result for check mark icon  Legal Name 

Image result for check mark icon  Account number

Image result for check mark icon  Social Security Number (SSN) or Federal Employer Identification Number (FEIN)

Image result for check mark icon  Business Address (No PO Box)

Image result for check mark icon  Brief description of your request

 

Appointments

QLess Icon
Qless Virtual Appointment

Video Appointments for Public Counter/Citas En Ventanilla por Video

Click here to be added to the video public counter appointment
Oprima aqui para ser agregado a las citas en ventanilla por video

 

AN EMAIL IS REQUIRED TO REGISTER

SE REQUIERE UN CORREO ELECTRONICO PARA REGISTRARSE

 

In person Appointment

City Hall In-Person Appointments/City Hall Citas en Persona

Click here to be added to the public counter appointment
Oprima aqui para ser agregado a las citas de la oficina de City Hall
 

LC
This appointment portal is for Non-Cannabis transactions ONLY. For Cannabis related payment appointments, email your request to finance.csd.appt@lacity.org. Cannabis appointments set through this portal will not be allowed entry.
 


STATE AND LOCAL HEALTH GUIDANCE OBSERVED

Qless Appointment

Van Nuys In-Person Appointments/Van Nuys Citas en Persona

Click here to be added to the public counter appointment
Oprima aqui para ser agregado a las citas de la oficina de Van Nuys
 

To serve you promptly, appointments are now required


STATE AND LOCAL HEALTH GUIDANCE OBSERVED

Locations (UPDATED - November 28, 2022)

200 N. Spring St. Room 101

Monday - Tuesday 8 AM - 4:00 PM

Wednesday            9 AM - 11:30 am

Thursday                8 AM - 11:30 am

Friday                      CLOSED 

**City Hall Public Counter will be closed from 11:30 a.m. - 12:30 p.m. Mon-Tue**

(Note: Use Main Street Entrance)

6262 Van Nuys Blvd., Suite 110

Monday - Tuesday 8 AM - 4:00 PM

Wednesday            9 AM - 11:30 am

Thursday                8 AM - 11:30 am

Friday                      CLOSED 

**Van Nuys Public Counter will be closed from 11:30 a.m. - 12:30 p.m. daily. Mon-Tue**

1828 Sawtelle Blvd., Room 102

**Please note that office locations do not have phone operators.