Contact Us

The Office of Finance has three locations across the City of Los Angeles to best service your needs.  

Currently only our Van Nuys location is open with limited hours. Face coverings are required in the City of Los Angeles when in public and near other people. 

When requesting assistance, please provide your:

Image result for check mark icon  Legal Name 

Image result for check mark icon  Account number

Image result for check mark icon  Social Security Number (SSN) or Federal Employer Identification Number (FEIN)

Image result for check mark icon  Business Address (No PO Box)

Image result for check mark icon  Brief description of your request

 

Click here to go to Google Maps for directions:

Get Directions

 

Appointments

QLess Icon
Qless Appointment

Van Nuys In-Person Appointments/Van Nuys Citas en Persona

Click here to be added to the public counter appointment
Oprima aqui para ser agregado a las citas de la oficina de Van Nuys
 


 FACE MASK REQUIRED

STATE AND LOCAL HEALTH GUIDANCE OBSERVED

Qless Virtual Appointment

Video Appointments for Public Counter/Citas En Ventanilla por Video

Click here to be added to the video public counter appointment
Oprima aqui para ser agregado a las citas en ventanilla por video

 

AN EMAIL IS REQUIRED TO REGISTER

SE REQUIERE UN CORREO ELECTRONICO PARA REGISTRARSE

 

Locations (UPDATE - As of June 15th, 2021)

City Hall - Temporarily CLOSED to the Public until a reopening date is announced for in-person services

200 N. Spring St, Room 101
Mon, Tues, Thurs & Fri | 8 AM - 4:00 PM
Wednesday | 9 AM - 4:00 PM

(Note: Use Main Street Entrance)

Van Nuys Civic Center - Open, CLOSED on Fridays

6262 Van Nuys Blvd., Suite 110
Mon, Tues & Thurs | 8 AM - 4:00 PM
Wednesday | 9 AM - 4:00 PM

**Van Nuys Public Counter will be closed from 11:30 a.m. - 12:30 p.m. daily.

West Los Angeles - Temporarily CLOSED to the Public until a reopening date is announced for in-person services

1828 Sawtelle Blvd., Room 102
Mon, Tues & Thurs | 8 AM - 4:00 PM
Wednesday | 9 AM - 4:00 PM

**Please note that office locations do not have phone operators. 

Online Services

Fax

(213) 978-1548
Attn: Special Desk Unit

US Mail

Office of Finance Special Desk Unit
200 North Spring Street, Room 101
Los Angeles, CA 90012

Phone

Customer Service Center:
(844) 663-4411

HOURS:
M, T & TH: 8:00 a.m. to 4:30 p.m.,
W: 9:00 a.m. to 4:30 p.m.

Tip to Save Time
Tip to Save Time

Update us on any changes to your business by e-mailing a completed and signed Taxpayer Information Form

Tip to Save Money
Tip to Save Money

Renew your BTRC online to avoid long lines and ensure you don't owe extra money for filing late.