Contact Us

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When requesting assistance, please provide your:

  1. Name
  2. Account number
  3. Brief description of your request
  4. Daytime phone number (including area code)

By e-mail:

Finance.CustomerService@lacity.org

By fax:

(213) 978-1548
Attn: Special Desk Unit

By U.S. Mail:

Office of Finance
Special Desk Unit
200 North Spring Street, Room 101
Los Angeles, CA 90012

By Phone:

  • Customer Service Center
    (844) 663-4411
    Monday-Friday 8:00 a.m. - 5:00 p.m.

In Person:

At any of our three service centers